Question 1

What is MOLOS LABS?

Accepted Answer

MOLOS LABS is an all-in-one SaaS platform that combines CRM, loyalty programs, email marketing, point of sales, campaign management, productivity tools, QR code generation, OCR scanning, and analytics — all built to help businesses streamline operations and grow.

Question 2

Who is this platform for?

Accepted Answer

It's built for startups, small to mid-sized businesses, and growing teams who want powerful business tools without the cost and complexity of enterprise software.

Question 3

Do I need to install anything?

Accepted Answer

No. MOLOS LABS is entirely cloud-based. You can access all features securely from your web browser — anytime, anywhere.

Question 4

Is there a free plan available?

Accepted Answer

Yes! Our Starter plan is completely free and includes CRM, basic loyalty features, productivity tools, QR codes, and OCR scanning. You can upgrade anytime as your business grows.

Question 5

What plans are available?

Accepted Answer

We offer four plans: Starter (free), Growth ($30/mo), Enterprise ($50/mo), and Custom. The Custom plan lets you use a visual configurator to choose exact resource limits and pay only for what you need. All paid plans offer yearly billing with savings.

Question 6

What is the Custom Plan?

Accepted Answer

The Custom Plan lets you configure your own resource limits using a visual slider-based configurator. Choose exactly how many users, leads, campaigns, emails, POS products, and more you need — and get a price calculated based on your selections.

Question 7

What does Point of Sales include?

Accepted Answer

The POS system includes product management, order processing, inventory tracking across warehouses, supplier management, quotation generation, and invoicing. POS is available on Growth, Enterprise, and Custom plans.

Question 8

What kind of support do you offer?

Accepted Answer

All users get email support. Priority support is available on Enterprise and Custom plans.

Question 9

Can I upgrade or downgrade my plan later?

Accepted Answer

Absolutely. You can switch plans anytime directly from your dashboard settings.

Question 10

How secure is my data?

Accepted Answer

Your data is encrypted and stored securely. We follow industry best practices to ensure your information is protected at every level.

Question 11

Will I get access to new features?

Accepted Answer

Growth plan subscribers get limited access to new features, while Enterprise and Custom plan subscribers get full access to all new features and improvements.

Question 12

Are there any upcoming features?

Accepted Answer

Yes! We are actively working on white-label branding, custom API integrations, and an HR platform. These features will be available on higher-tier plans as they launch.

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Find answers to your questions

What is MOLOS LABS?

Who is this platform for?

Do I need to install anything?

Is there a free plan available?

What plans are available?

What is the Custom Plan?

What does Point of Sales include?

What kind of support do you offer?

Can I upgrade or downgrade my plan later?

How secure is my data?

Will I get access to new features?

Are there any upcoming features?

Get in touchwith us

Customer Support

Feedback & Suggestions

Media Inquiries

Send us a message

Find answers to your questions

What is MOLOS LABS?

Who is this platform for?

Do I need to install anything?

Is there a free plan available?

What plans are available?

What is the Custom Plan?

What does Point of Sales include?

What kind of support do you offer?

Can I upgrade or downgrade my plan later?

How secure is my data?

Will I get access to new features?

Are there any upcoming features?

Get in touch
with us